by Roman Vrublivskyi
The 9th Annual 2022 Sales, Marketing, Customer Success, and Operations Awards by the world’s premier Globee® Business Awards has recently announced its international winners and congratulated them.
SmartHub has been featured as a Gold Globee winner in the 9th Annual 2022 Sales, Marketing, Customer Success, and Operations Award, in the Customer Service and Success Training Team of the Year category.
The jury of the Globee® Business Awards evaluated strategies, proofs, and case studies of SmartHub programmatic marketplace that helped 100+ clients build their ad platforms on our white label technology. As a result, they recognized SmartHub`s customer service and success training team as a Gold Winner.
SmartHub team listens to listen to clients’ suggestions – and turns them into opportunities to maintain the highest standards for marketplace transparency, accountability and trust. With our platform, customers can leverage technology that enables the most rapid market entry, scaling, and continuing growth of their ad businesses.
Our team guides and supports each client throughout all stages of service delivery: from installation to suiting the platform to individual requirements and providing ongoing advice regarding business development. SmartHub’s account management team provides clients with: platform training, business analysis (including advice of top-performing SSP connections), platform optimization, immediate correspondence (including holidays – clients at SmartHub are not limited to certain hours of support), private communication (account managers communicate with clients via calls, private chats, and emails; no bots involved). These service components facilitate rapid deployment of the programmatic marketplace and, as a result, lead to the quick achievement of payback and ROI.
The Globee® Business Awards were created in 2003 to recognize the accomplishments and contributions of companies and business executives and professionals worldwide. We deeply appreciate our customer service and training team on an international scale. Being the Gold Winner is a strong motivation and inspiration for the entire SmartHub team. We will proceed with our best customer success practices to fully satisfy the needs of each client and partner that we work with.
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