Posted on Jun 29, 2023

SmartHub Is Shortlisted for the ‘Best Customer Service’ Nomination in the European Video Awards 2023

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SmartHub got shortlisted for the ‘Best Customer Service’ nomination by the European Video Awards 2023.

What should you know about the European Video Awards?

The European Video Awards (EVA) is lead by VideoWeek – the adtech and martech industry’s leading media, and celebrates the outstanding creativity and innovation within the video & CTV advertising industry of agencies, publishers, adtech and brands across Europe.

Shortlist of the European Video Awards 2023

On the 21th of June, 2023, the EVA presented its shortlist of companies.

The SmartHub team was recognized for the ‘Best Customer Service’ nomination. Thank you for your recognition, and thank all our customers and partners! It is a great motivation and inspiration for the entire SmartHub team, and we will proceed with the best customer success practices to fully satisfy the business needs of each client and partner.

Among the shortlisted companies of this year are presented: Meta, The New York Times, Samsung, WhatsApp, Dentsu, Lancome, L`Oreal, Opel, and other outstanding world organizations.

We in the SmartHub team are proud to be on the list of shortlisted companies in such a great company and to have been selected among hundreds of other entries. We will proceed with our best customer success practices for the entire satisfaction of the needs of each client and partner that we work with.

What is so special in the customer support of SmartHub?

All-encompassing customer support for the best client results & high revenues – it`s what SmartHub stands for.

There two key components of our success and differentiation on the programmatic market:

  • People: product managers, full dev support, ad operations, and a training support team know digital ad operations inside out. They provide comprehensive onboarding and ongoing support, consultations and advice to help businesses reach their peak performance. 
  • Technology: SmartHub has unique technological capacities such as cross-connection media-trading and traffic throttling mechanism that makes it possible to distribute traffic in the most effective way and according to demand. The navigation logic made the platform operation easy, seamless, and enjoyable – the platform can be used even by people that have zero technical or ad tech backgrounds.
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More than that, SmartHub`s white-label technology is innovative since it enables an easy and affordable ad tech business setup. As practice showed, a handful of other white-label tech providers offer only technology and basic support, while many enterprises that start a business in this niche step on this ground for the first time. Thus, they need profound guidance and extended support so we decided to make the accent on this.

Explore the case studies of SmartHub or get in touch with our team right now.

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