Posted on Mar 21, 2022

SmartHub has become a Bronze Stevie Winner in the ‘Best Customer Satisfaction Strategy’ Category

9 reviews

16th Stevie Awards for Sales & Customer Service  has recently announced its international winners of 2022 and congratulated them. The Stevie Awards for Sales & Customer Service recognizes the achievements of contact center, customer service, business development, and sales professionals worldwide.

We, in SmartHub are very excited to share with you great news – SmartHub White Label Ad Exchange was given a Bronze Stevie Award in the Best Customer Satisfaction Strategy category 2022!  

“More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees.”

Stevie Awards organizers

The steadfast mission of SmartHub is to maintain the highest standards for marketplace transparency, accountability and trust. With our platform, customers can leverage technology that enables the most rapid market entry, scaling, and continuing growth of their ad businesses. 

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SmartHub team works according to customer service management plans and customer retention strategies, regularly measuring customer satisfaction and gathering feedback to best suit the system for each customer. A great client service strategy and a super-skilled technical team make SmartHub one of the finest in the programmatic market, empowering our clients to quickly grow their businesses.

We continuously improve our system and service components including:

  • system setup and tech support
  • on-request assistance 
  • regular account management and a special client-adaptation program (intro and optimization calls) 

These service components facilitate rapid deployment of the programmatic marketplace, and, as a result, quick achievement of payback and ROI. 

We deeply appreciate the 16th Stevie Awards for Sales & Customer Service for recognizing our customer satisfaction strategy on an international scale. Being the Bronze Winner in the Best Customer Satisfaction Strategy category is a strong motivation and inspiration for the entire SmartHub team. We will proceed with our best customer success practices to fully satisfy the needs of each client and partner that we work with. 

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